Seven Ways Bocada Has Set the Standard in Data Protection Monitoring

With 59% of organizations getting hit by ransomware and total recovery costs increasing 50% YoY in 2024 (The State of Ransomware 2024, Sophos), ensuring critical data is backed up and recoverable according to established RPOs and RTOs has become non-negotiable.

In this context, the backup monitoring tool an organization chooses to ensure cyber resilience can make a world of difference in total recovery costs and damages if/when ransomware strikes.

Case in point: Change Healthcare (a UnitedHealth Group subsidiary) was hit by ransomware in 2024. Poor backup oversight led to the company paying a $22 million (USD) ransom, failing to get all their data back despite the ransom payment, and then still having to deal with a prolonged recovery process that has spanned at least 5 months at the time of writing – incurring losses estimated at more than $1 billion USD. (Read our analysis of the Change Healthcare ransomware attack)

If backup oversight is non-negotiable in the age of sophisticated ransomware threats, and the tool you choose matters — what sort of capabilities separate a category leader like Bocada from the native reporting provided by backup vendors and/or other commercial backup monitoring tools?

Here are seven examples that show why Bocada is “one of one” in backup monitoring. (If you’d like to discover even more, request a product demo today.)

1. Veeam Backup & Replication Reporting

A leading multi-national accounting and services firm uses Bocada to report on Veeam because native Veeam and VeeamOne reporting do not provide a comprehensive view or management capabilities for how each resource (e.g., virtual machine) is protected. Bocada has exceeded the firm’s expectations with reports that are challenging or impossible to generate from standard Veeam deployments, replacing PowerShell scripts previously used for manual monitoring of restore points and policy changes.

Restore Points Report: This report lists all unexpired restore points for each VM protected by Veeam. The firm automates the distribution of this report to their audit group monthly to prove their ability to meet restore requirements.

Policy/Job Configuration Audit: Bocada provides a key report to identify and document audit changes in Job/Policy configurations within Veeam, detailing how and by whom they were changed.

2. Cohesity Reporting

A leading Japanese automaker uses Bocada to report on Cohesity due to the limitations and inflexibility of Cohesity’s native reporting. Cohesity’s focus on core products and integrating other tools like NetBackup results in lagging reporting capabilities that do not meet enterprise needs. Feedback from the automaker highlights several issues:

• Underwhelming reporting and monitoring
• Time wasted trying to make it work
• Poor integration with incident management, requiring manual data entry
• Reluctance from Cohesity to adapt to enterprise requirements

Bocada ServiceNow Integration: An example of a ServiceNow incident generated by Bocada from Cohesity backup activity includes an audit trail of failed backup activity within a single incident. Bocada can automatically close the ticket once a successful backup has been run and the resource is protected.

3. Rubrik Reporting

One of the largest banking institutions in Africa uses Bocada to report on Rubrik because Bocada dashboards are more configurable and data-rich than Rubrik dashboards. After implementing Bocada dashboards with weekly distribution to senior management, they deprecated Rubrik dashboards. Bocada reporting provides significantly more information than native Rubrik reporting, including detailed failure diagnostics for issue resolution.

Rubrik Dashboard: Basic failure reporting

Bocada Dashboard: In addition to better configurability and data organization within the dashboard, operators can drill into the failures to see rich failure details to help diagnose and resolve issues.

4. AWS Backup Reporting

A leading American biotechnology company uses Bocada to monitor their AWS environment across multiple accounts and regions within the Bocada application. With a single connection into AWS, Bocada enables the company to identify all AWS resources, detect unprotected ones, and distribute backup statistics to department heads for chargeback and compliance needs. Bocada’s synchronization with AWS tags ensures that backup data is automatically sent to the appropriate teams, even in a dynamic environment like AWS, which lacks these native reporting capabilities.

Using Zones to Segment & Share AWS Backup Reports by Department:

5. Asset Inventory Reconciliation

A pervasive challenge for the enterprise security and data protection team is ensuring the company inventory is properly identified, documented, and protected. Teams struggle with one or more aspect of the often the manual, labor intensive, and error prone process. Modern enterprise IT environments have resources and data running on many different platforms, across physical servers, virtual platforms, and cloud providers like AWS and Azure. Different teams often manage each platform, and often these sources of inventory are dispersed and a central CMDB “source of truth” is a work-in-progress.

Bocada connects to and collects asset inventory data from ANY source – from spreadsheets, hypervisors, cloud, and ITIL CMDB datasets. Using this data in combination with consolidated data from all backup systems enables teams to automate the discovery and consolidation of inventory and – most importantly – determine which assets are unprotected. These tools reduce the time spent to reach the goal of complete consolidation and protection for all the resources within the enterprise.

6. Automated Ticketing / Incident Management

Bocada has standardized workflow logic built into the platform for incident management. Many backup tools claim to integrate with incident management systems but often rely on additional automation or logic. Bocada’s incident integration provides distinct functions that cannot be performed by backup applications:

Focused Data Sets for Ticketing: Bocada allows admins to filter data sets for specific ticket creation, avoiding blanket rules for the entire data set.

Threshold-Based Incident Creation: Tickets are opened only when specific criteria are met, such as consecutive failures or lack of successful backups over a specified period.

Logic to Prevent Ticket Storms: Bocada tracks tickets through their entire lifecycle, updating existing tickets with new failure details to reduce ticket noise.

Automated Ticket Closure: Bocada can close tickets when success thresholds are met, based on criteria like time between failure and remediation, ticket state, and other business or audit requirements.

Integrated Reporting: Bocada reports link to incidents within the native system, simplifying backup administration, improving visibility, and providing additional data and accountability.

7. MSP: Customer Dashboard Distribution

Bocada allows centrally managed MSPs to generate branded, customer-specific dashboards using the ‘email blocs’ feature. For example, the largest technology company in New Zealand creates a single dashboard report that is automatically sent to all customers with their specific data. This feature saves hundreds of hours of labor monthly, plays a critical role in maintaining customer confidence, and reduces overall customer churn.

These seven examples are just a sampler for how Bocada delivers industry-leading capabilities for backup and recovery teams. If you’d like to discover even more ways Bocada can elevate your backup success, request a product demo today.