Seattle, WA – Bocada LLC, an award-winning IT automation company, now integrates with leading AIOps (Artificial Intelligence for IT Operations) platforms Dell APEX AIOps and Moogsoft.
Combining Bocada and AIOps, IT operations teams can shorten the MTTR (mean time to resolve) for backup failures while automatically generating root cause insights to mitigate future occurrences. For example, Bocada Enterprise customers can now use APEX AIOps or Moogsoft to automate backup incident ticketing in ServiceNow with unprecedented flexibility and intelligence.
“Many enterprises today are using AIOps to unlock greater productivity and efficiency throughout their IT operations,” said Matt Hall, CEO of Bocada. “We are excited to be expanding the value proposition for Bocada customers by enabling AIOps-orchestrated backup monitoring and reporting.”
The Dell APEX AIOps & Moogsoft integration is available immediately to Bocada Enterprise customers using version 24.2.06 or later. To learn more about Bocada’s new AIOps capabilities, email us at sales@bocada.com or call +1-425-898-2400.
About Bocada:
Bocada LLC, a global IT Automation leader, delivers backup reporting and monitoring solutions that give enterprises and MSPs complete visibility into their backup performance. Bocada provides insight into complex backup environments, enabling IT organizations to save time, automate ongoing reporting activities, and reduce costs. With the largest installed customer base in the Fortune 500, Bocada is the world’s leading provider of backup reporting automation. For more information, visit www.bocada.com.